Frequently Asked Questions
Booking & Rates
Q
How can I make a reservation?
A
You can book via the reservation form on this website, or by phone.
Phone: +81-80-4688-0662 ( Reception Hours 3:00 PM – 10:00 PM )
Phone: +81-80-4688-0662 ( Reception Hours 3:00 PM – 10:00 PM )
Q
When does the cancellation fee apply?
A
The following cancellation fees will apply.
● For 1–5 total beds:
2 days before the stay：30% of the accommodation fee
1 day before the stay：50% of the accommodation fee
On the day of stay：100% of the accommodation fee
● For 6 or more total beds:
From booking confirmation to 14 days before：30% of the accommodation fee
13 days to 7 days before：50% of the accommodation fee
6 days to 2 days before：70% of the accommodation fee
Previous day or on the day：100% of the accommodation fee
● For 1–5 total beds:
2 days before the stay：30% of the accommodation fee
1 day before the stay：50% of the accommodation fee
On the day of stay：100% of the accommodation fee
● For 6 or more total beds:
From booking confirmation to 14 days before：30% of the accommodation fee
13 days to 7 days before：50% of the accommodation fee
6 days to 2 days before：70% of the accommodation fee
Previous day or on the day：100% of the accommodation fee
Q
What is included in the room rate?
A
The rate includes breakfast, Wi-Fi, and basic amenities.
Activity programs are available at an additional cost.
Activity programs are available at an additional cost.
Q
What payment methods do you accept?
A
We accept cash, credit cards (VISA, MC, JCB, AMEX), and electronic money.
Check-in & Check-out
Q
What are the check-in and check-out times?
A
Check-in: 3:00 PM – 10:00 PM / Check-out: 10:00 AM
Please be sure to contact us if you will arrive later than planned.
Note: An additional fee may apply for arrivals outside of check-in hours.
Please be sure to contact us if you will arrive later than planned.
Note: An additional fee may apply for arrivals outside of check-in hours.
Q
Can I store my luggage?
A
We provide free luggage storage on the day of your check-in and check-out.
Facilities & Services
Q
Is there Wi-Fi?
A
Free Wi-Fi is available throughout the building.
We will provide the password at check-in.
We will provide the password at check-in.
Q
Is there a parking lot?
A
We have two paid parking spaces (700 yen, reservation required).
If full, we will guide you to a nearby coin parking. (3-min walk, approx. 1,500 yen per entry)
If full, we will guide you to a nearby coin parking. (3-min walk, approx. 1,500 yen per entry)
Q
Are there laundry facilities?
A
Laundry facilities are available (200 yen per load / free detergent).
*Please dry laundry in your room or at a nearby laundromat.
*Please dry laundry in your room or at a nearby laundromat.
Q
Do you provide towels and toothbrushes?
A
Towels, toiletries, and hair dryers are free.
Please bring your own toothbrush (Also available for purchase at 200 yen each.).
Please bring your own toothbrush (Also available for purchase at 200 yen each.).
Q
Is there a curfew?
A
There is no curfew; you are free to come and go 24 hours a day.
However, the main shutters will be closed at 10:00 PM for security.
We will explain how to enter and exit after 10:00 PM during your check-in.
However, the main shutters will be closed at 10:00 PM for security.
We will explain how to enter and exit after 10:00 PM during your check-in.
Q
Can I use the shared kitchen?
A
Yes, the shared kitchen is free to use and fully equipped with a microwave, fridge, and more.
Activities & Others
Q
Can beginners join the farming experience?
A
Absolutely! Local farmers will guide you.
We also provide rentals for work gloves and boots.
We also provide rentals for work gloves and boots.
Q
Are activities cancelled in case of rain?
A
Outdoor activities proceed in light rain but stop in severe weather.
We can suggest indoor crafts instead.
We can suggest indoor crafts instead.
Q
Is smoking permitted?
A
The entire building is non-smoking.
For those who smoke, we will direct you to the designated outdoor areas.
For those who smoke, we will direct you to the designated outdoor areas.
Q
Can I bring pets to the guesthouse or experiences?
A
We are sorry, but pets are not allowed.
Q
Do you have restaurant recommendations?
A
Yes! We will share local favorites and "hidden gems" not found in guidebooks at check-in.
For any questions not listed above, please use our inquiry form.
*For urgent matters, please contact us by phone.
Tel +81-80-4688-0662
( Reception Hours 3:00 PM – 10:00 PM )
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