プライバシーポリシー
（個人情報保護方針）

Guest House Ki-to-Eda (hereinafter referred to as "the Guesthouse") considers the appropriate handling of the personal information of guests who use the Guesthouse's website and services to be an important responsibility and will strive to protect personal information based on the following policy.

1. Acquisition of Personal Information

The Guesthouse may acquire the following personal information through proper and fair means:

・Name, address, telephone number, and email address.
・Accommodation reservation information such as date of stay, number of people, age group, and gender.
・For non-Japanese guests: Nationality, passport number, etc. (based on laws and regulations).
・Details of inquiries.
・Information automatically acquired in connection with the use of the Guesthouse's website (IP address, cookies, etc.).

2. Purpose of Use of Personal Information

The Guesthouse will use acquired personal information within the scope of the following purposes:

・For the acceptance, confirmation, and management of accommodation reservations.
・For check-in procedures and the creation of the guest register.
・For responding to inquiries.
・For service improvement and enhancement of facility operations.
・For responses based on laws and regulations.
・For delivering notices and information (via email, etc.) from the Guesthouse.

3. Use of External Reservation Systems

The Guesthouse uses the external reservation site "Booking.com" for accommodation reservation management and service provision.

When a reservation is made through Booking.com, the guest's personal information is provided from Booking.com to the Guesthouse within the scope necessary for reservation management and the provision of accommodation services.

For information on the handling of personal information by Booking.com, please check the company's own privacy policy.

4. Provision of Personal Information to Third Parties

The Guesthouse will not provide acquired personal information to third parties, except in the following cases:

・When the consent of the individual has been obtained.
・When disclosure is required based on laws and regulations.
・When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.

5. Management of Personal Information

The Guesthouse will take appropriate safety management measures to prevent the leakage, loss, tampering, or unauthorized access of personal information.

In addition, the Guesthouse will provide necessary and appropriate supervision to staff members who handle personal information.

6. Disclosure, Correction, and Deletion of Personal Information

If a guest requests the disclosure, correction, addition, or deletion of their own personal information, the Guesthouse will respond promptly in accordance with laws and regulations.

7. Use of Cookies and Other Technologies

The Guesthouse website may use cookies to improve website convenience and analyze usage status.

The information acquired through cookies does not include any information that identifies specific individuals.

8. Changes to the Privacy Policy

The contents of this Privacy Policy may be changed without prior notice due to changes in laws and regulations, revisions to the Guesthouse's operational policies, etc.

The revised Privacy Policy shall take effect from the time it is posted on the Guesthouse website.

The Guesthouse may use access analysis tools to improve services.

9. Contact Information

For inquiries regarding this Privacy Policy, please contact the following:

Guest House Ki-to-Eda
Address: 1128-1 Imaichi, Nikko City, Tochigi Prefecture
Inquiries: Please contact us via the inquiry form on the Guesthouse website.